RETURNS & EXCHANGES

RETURNS & EXCHANGES

Customer has 14 days to return order within 14 days from delivery (starts from the date of delivery) for health and safety purposes, returns are thoroughly checked and we assess on how we can help you. All hair must be returned in original packaging and must be intact I.e wefts must be kept the same, lace must be the same & original hair packaging must be provided In the unlikely circumstance where your order is unsatisfactory this is assessed on a different basis. Once you return an order please provide us with tracking.

SHIPPING

Once you order a confirmation of your order will be sent, please allow 24h-48h for you to receive shipping details. In the unlikely event of this changing you’ll be updated accordingly. You’ll be sent  a tracking number within 48 hrs which will show your order journey through our recognised couriers. Please refer to product descriptions for lead times on products.

SHIPPING